FBI Press Release 07/18/13
In May 2012, the Internet Crime Complaint Center posted an alert about the Citadel malware platform used to deliver ransomware known as Reveton. The ransomware directs victims to a drive-by download website, at which time it is installed on their computers. Ransomware is used to intimidate victims into paying a fine to “unlock” their computers. Paying the fine does nothing to solve the problem with the computer; do not follow the ransomware instructions. The ransomware has been called “FBI Ransomware” because it uses the FBI’s name.
The ransomware is pushed to victims’ computers when they browse common websites, specifically when they query popular search terms. Once the web browser is exploited, the victim’s computer displays a pop-up warning that appears to be from the FBI. Cyber criminals use “FBI.gov” within the URL to make the warning appear more legitimate.
As the FBI saw in 2012, the warning accuses victims of violating various U.S. laws, then locks the user’s computer. To unlock the computer and avoid legal issues, victims are told they must pay a $300 fine via a prepaid money card. Attempts to close the warning page results in additional messages that reappear each time victims try to close their web browser.
The simplest way to remove the ransomware’s iframes is by clicking on the Safari menu and choosing the “Reset Safari,” option, making sure all check boxes are selected. You may also hold down the Shift key while relaunching Safari, which will prevent Safari from reopening windows and tabs from the previous session. Victims can also disable the reopening feature across OS X from the General pane of System Preferences.
Ransomware messages are an attempt to extort money. If you have received a ransomware message, do not follow payment instructions. Be sure to file a complaint at www.IC3.gov.